FIA is a stocking manufacturer’s representative of plumbing and heating products by contract and distributes products throughout all six New England states. Our business supports both the residential and commercial markets, selling products primarily through plumbing and heating wholesalers.

Our mission is to be the premier plumbing, HVAC, radiant heating and snow melting manufacturer’s representative for the New England region by providing our customers industry leading energy-efficient products, delivering superior customer service and being the recognized leader in training and education.


FIA employees



Name Title Email
FIA Leadership
John Teller CEO/Owner
Andrew Pratt President
Pat Durney Chief Financial Officer
Brandon Teller Senior Vice President - Commercial Sales
George Carey Vice President - Training & Education
Chris Landry Vice President - Distribution Sales
Paul Sawyer Operations Manager
Chris Ryan Commercial Sales Manager
Jerry Murray Service Department Manager
Eric Newman Lochinvar Product Manager
Will Fisher Engineering Services Manager
Administrative Staff
Barbara Teller Advisor
Frances Cadigan IT Administration
Pete Robdau Controller
Dave Salerno Business Analytics
Maureen Zdinak Credit Manager
Customer Service
Kimberly Billo Customer Service Representative
Dan Donnelly Customer Service Representative
Michael Holler Customer Service Representative
Fred Hurlburt Customer Service Representative
Cheri Iantosca Customer Service Representative
Jeff LaLiberte Customer Service Representative
Thomas Paton Customer Service Representative
Bruce Roseman Customer Service Representative
Commercial Sales
Matt Ackerman Commercial Sales Representative
Drew Brown Commercial Sales Representative
Kimberly Garrant Sales Representative
Craig Hatfield Commercial Sales Representative
Chris James Commercial Sales Representative
Todd Kaider Commercial Sales Representative
Brad Parnell Commercial Sales Representative
Greg Sinay Sales Representative
Sales Representative
Mike Cuddy Sales Representative
Mark Cunniff Sales Representative
Keith DelleChiaie Sales Representative
Robb Ellis Technical Services
Nico Gilbert Sales Representative
Mark Lundquist Sales Representatitve
Eric Montas Sales Representative
Jack Murray Outside Sales Representative
Brad Teller Sales Representative
Bob Yurch Sales Representative
Scott Yusinas Sales Representative
Service Technicians
Tom McGarry Technical Services Representative
Mike Witkus Service Technician
Warehouse Associates
Bob Ryan Warehouse Lead
Joe Ryan Warehouse Associate
Dan Sweeney Warehouse Associate
FIA Training