Privacy Policy

This is the web-site of Fluid Industrial Associates, Inc (FIA Inc.).

Our postal address is:
7 Sixth Rd.
Woburn, MA 01801

We can be reached via e-mail at custsrv@fiainc.com or you can reach us by telephone at 781-938-8900.

For each visitor to our web-site, our Web server automatically recognizes the consumer's domain name and e-mail address (where possible).

We collect the domain name and past destination of visitors to our web-site. We also collect the e-mail addresses of those that utilize our bulletin board, chat areas, online support and other services we provide. We also collect e-mails of those that communicate with us via e-mail and sign up for our mailings. We collect the aggregate information on what page consumers access or visit, information volunteered by the consumer, such as survey information and/or site registrations.

The information we collect is used for internal review and is then discarded. It is also used to notify consumers about updates to our web-site and solutions. The information we collect is not shared with other organizations for commercial purposes.

With respect to cookies: We use cookies to store visitor preferences. Also, record session information such as items that consumers add to their shopping cart and record user-specific information on what pages users access or visit. We alert visitors to new areas that we think might be of interest to them when they return to our site. We record past activity at a site in order to provide better service when visitors return to our site.

If you do not want to receive e-mail from us in the future, please let us know by sending us e-mail at the above address.

If you supply us with your postal address on-line you may receive periodic mailings from us with information on new products and services or upcoming events. If you do not wish to receive such mailings, please let us know by sending us e-mail at the above address.

Persons who supply us with their telephone numbers on-line may receive telephone contact from us with information regarding new products and services or upcoming events. If you do not wish to receive such telephone calls, please let us know by sending us e-mail at the above address. Please provide us with your name and phone number. We will be sure your name is removed from the list we share with other organizations.

With respect to Ad Servers: We do not partner with or have special relationships with any ad server companies.

From time to time, we may use customer information for new, unanticipated uses not previously disclosed in our privacy notice. If our information practices change at some time in the future we will post the policy changes to our Web site to notify you of these changes and provide you with the ability to opt out of these new uses. If you are concerned about how your information is used, you should check back at our Web site periodically. Customers may prevent their information from being used for purposes other than those for which it was originally collected by sending us e-mail at the above address.

With respect to security: We always use industry-standard encryption technologies when transferring and receiving consumer data exchanged with our site. When we transfer and receive certain types of sensitive information such as financial or health information, we redirect visitors to a secure server and will notify visitors through a pop-up screen on our site. We have appropriate security measures in place in our physical facilities to protect against the loss, misuse or alteration of information that we have collected from you at our site.

If you feel that this site is not following its stated information policy, you may contact us at the above e-mail, address or phone number.

Thank you for choosing Fluid Industrial Associates, Inc.

Please feel free to contact us with any questions or concerns you may have.

FIA Inc. , Inc.
7 Sixth Road
Woburn, MA 01801
Phone: 781-938-8900
Fax: 781-933-3965
Email:
URL: www.fiainc.com